8/5/2023 0 Comments Flood mazda coupons![]() ![]() I have the receipt that I bought my new car from another dealership. And also watch out what you have signed, don't forget asking the copies. Otherwise he will fire you:"You are not my consumer when you are unhappy". The finance director Cody is also professional even though he still need to work on his communication skill in complicated situation.īut be careful with the General Manager Russell Cunha, you'd better serve him as he is the consumer. Try going with salesman Anthony Deangelis, you will receive perfect service. They have an amazing building and an excellent receptionist Jason. So my suggestion is, you can visit Flood Mazda when you want to buy or lease a car. It is a lovely 2017 Mazda Grand Touring AWD, the another dealership offered me excellent service and saved me $800 compared to Flood Mazda. After Flood Mazda canceled the deal with me, I visited another dealership and bought same model car by cash. I am not a fraud(the dealership replied to my original review saying I am a possible fraud). I don't know if the dealership forgot to give me or they did it on purpose.ģ. I lacked of experience so I failed to noticed this. What they let me sign is just an intent and an agreement for credit checking, they also didn't give me any copies of those documents. They can cancel the deal because they didn't let me sign the purchase contract. My original review is real and objective. ![]() But I saw their reply to my original review on Google. I understand they have the right to cancel the deal, I respect that, also they returned the $500 deposit back to me. They still wanted to cancel the deal with me, so I believe that the true reason is, they are not happy with my review. No need for loan then.įor the second reason, I told them I am happy about the deal, especially after I wrote the review. They saw my bad review about them on Google(my original review is attached below) and thought I am not happy.įor the first reason, I told them that I am able to pay cash. There is one mistake on my proof of income so that they met problems when applied for auto loan for me.Ģ. This dealership canceled the deal with me the next day after I paid $500 deposit and agreed them to check my credit report.ġ. Please feel free to reach out to me if you need anything at all. I'm glad that we were able to assist you and hope that you are loving your new vehicle. I believe it's based on your limited experience with purchasing vehicles and stemming from the fact that you were upset that the vehicle you purchased came with an inflator kit instead of spare tire for that make and model year which you showed displeasure with. I truly think that your assessment of what transpired isn't accurate or factual. Our finance manager Cody then went a step beyond to go over every aspect of your purchase in fine detail to ensure that you had all of your concerns and questions addressed prior to singing the paper work. We adjusted the pricing on the vehicle in question and offered you many free amenities on top of taking care of all of your needs. If we are being honest, she spent a lot of extra time patiently answering the same questions for you over and over again and going back and forth to our finance manager to get updates as well as to figure out a plan to assist you. The "dealer" meaning the salesperson Lauren that I assigned to you did her absolute best in relaying information to you in a timely manner and kept you apprised of everything you needed to know to feel comfortable enough to move forward on your purchase. If they had, you wouldn't have needed to come to us to purchase a vehicle. Other dealers, did not do the work or work as hard as we did to take care of all of your needs and truly earn your business. I can say as being part of the entire process, your purchase was not as straight forward or easy as the average purchase.Īs you are aware there were limitations and obstacles that we worked very hard to overcome to ensure that the end result is that you were ultimately approved and are in fact driving a vehicle that you purchased from our dealership. Thank you for taking the time to write a review for our dealership. ![]()
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